Thursday 25 May, 2017

Terms and Conditions

  1. Prices & Taxes
    Purchaser is liable for any taxes, or charges imposed by law on the sale or delivery of merchandise. All prices are those in effect on the date of invoice. A’n D Cable Products, Inc. reserves the right to change prices without notice. For current pricing call 1-800-394-3008.
  2. Shipping
    Normally we ship orders UPS ground from our Concord, CA facility. Second day, third day and overnight services are also available. Call your account manager or service representative for details.
  3. Product Warranties
    Custom built cables, customized switchboxes, fiber optic network products, connectors and tools are guaranteed sixty (60) days. Unitag® products come with a five (5) year warranty, and Velcro® products come with a one (1) year warranty. Otherwise, manufacturers warranties apply. A’n D’s liability is strictly limited to replacing any defective products at no charge to customer.
  4. Return Policy
    To return products sold by A’n D Cable Products, Inc. all customers must call A’n D for an Return Merchandise Authorization (RMA). Call 925-672-3005 and ask for the return merchandise department. Please have the following information ready:
    1. Company Name
    2. Invoice Number
    3. Item number, description, quantity and unit price
    4. Explanation regarding nature of problem
    RMA numbers issued by A’n D are valid for only thirty (30) days from the date of issue. RMA numbers must be prominently displayed on the outside of the shipping carton(s) containing returned goods. Returned goods must be shipped freight prepaid in the original packaging and must include all accessories, manual and packing materials. All returns must be received by A’n D in re-saleable condition. Upon receiving and inspecting the product, A’n D will issue a credit memo.
  5. Restocking
    There is a 15% restocking fee for all non-defective merchandise returned within ninety (90) days of purchase. There are no returns for non-defective merchandise after ninety (90) days of date of purchase.
  6. Custom Merchandise
    All customer merchandise must be pre-paid and is “NON-RETURNABLE”. Merchandise ordered incorrectly may in some cases be reconfigured or redesigned at the customers expense.
  7. Payments
    Payments are to be received by A’n D Cable Products, Inc. within Terms given on date of invoice.
    Mail payment to:
    A’n D Cable Products, Inc.
    1460 Washington Blvd., Suite A–102
    Concord, CA 94521
  8. Delinquent Payments
    If an account becomes thirty (30 days) delinquent of Terms given, Terms are then changed to C.O.D. The C.O.D. terms will be in effect until the account is paid to Terms. Any balance so remaining will incur a service charge at the lesser of the rate of 1½% per month (18% A.P.R.) or the maximum rate permitted by applicable law, until paid. In the event that any suit is necessary, the customer will be responsible for all legal fees incurred, including a reasonable sum for attorney's fees. There is a $25 service charge on all returned checks.